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Rudy Chaptini

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May 2014- Kilzi & Co. S.A.L. (Insulation & waterproofing) Beirut-Lebanon

To date Branch Manager


  • Handle indoor sales operations, in charge of achieving total customer satisfaction by providing adequate solution to walk-in.
  • Perform presales support, following the receipt of a request for quotation from customers.
  • Create sales orders and issue final billing documents using company ERP.
  • Prepare periodic sales reports to sales manager and CEO.
  • Coach new outdoor sales personnel.
  • Assisted in the opening activities of the company’s new showroom in Dora by preparing the preliminary display floor plan of the showroom and submitting it for management approval.
  • Develop and maintain sufficient knowledge of existing and new sales products.
  • Introduce the company’s product line and solutions to new customers to help grow customer base.
  • Conduct sales presentations of the company’s product range to potential clients in prearranged meetings.

Apr. 2011- Mikano (Generators & construction machinery) Lagos-Nigeria

Mar.2014 Branch Manager


  • Managing the company branch in Apapa city and leading more than 50 employees.
  • Grew sales from US$ 1.2 Million in 2011 to US$ 6.5 Million in 2013.
  • Expanded the customer base from less than 1,000 in 2011 to around 1,500 in 2013.
  • Achieved significant improvements in branch operations and customer service.

Feb. 2008- Cobranet (Internet Service Provider) Lagos-Nigeria

Mar.2011 Sales Executive Officer


  • Handled internet services sales operations for both corporate and individual accounts.
  • Followed-up on clients’ needs and issues and provided required support as needed.
  • Developed a well-established relationship with dealers which led to an increase in purchase orders and on-time payments.
  • Established over 15 points of sales (POS) and generated over US$ 2.5 Million in sales.
  • Planned and conducted numerous marketing activities and promotional events.

Dec.2005- Dot.LB (Financial Institute-Brokerage firm) Beirut-Lebanon

Feb. 2008 Customer Support Officer


  • Conducted live demonstrations of company’s products (My track) in order to develop brand awareness.
  • Worked with clients to help them define their challenges and developed customized solutions accordingly.
  • Provided clients with technical assistance on an as-needed basis.




2001-2004 Lebanese American University B.S. in Business (Emphasis: Banking & Lebanon Finance)

1985-2000 College Maristes Champville Lebanese Baccalaureates (Elementary Lebanon Math      Section).


 Arabic (Native), English (Fluent), French (Fluent).


  • Fast learner.
  • Team player and leader.
  • Able to work under pressure.
  • Excellent communication and negotiation skills.
  • Goal oriented.