PAUL GEORGES HATTOUNI Dlebta-Lebanon Phone: 00961-9- 921162 Mobile: 00961-70-856429 Email Address: [email protected] PROFILE • Creative problem-solver and marketer, who can see big picture while never losing sight of details that deliver results. • Motivated team player with demonstrated talent for deploying research and organizational skills toward analyzing, upgrading and streamlining complex marketing processes for improvement opportunities. • Enthusiastic self-starter who can boost productivity, cut costs, foster efficiency, and ensures profitability. • Goal-driven achiever with strong organizational skills, detail orientation. OBJECTIVE To obtain a challenging position with a market leader that utilizes my attitude, aptitude and acquired skills in Customer care management, Operation Management and Team leader in order to get the knowledge and the proper experience. EDUCATION Post Graduate Diploma in NDU-in CGA (Computer Graphic & Animation) 2016-2017 Post Graduate Diploma in LCU (Lebanese Canadian University) Graphic Design 2015-2016 Post Graduate Diploma NDU-in CGA (Computer Graphic & Animation) 2014-2015 Freshman – NDU- Notre Dame University-2013-2014 High School Graduate- College Notre Dame de Louaize 2004- Pass out 2013 COMPUTER SKILLS Microsoft Office / Power Point / Photoshop / 3D max / After Effect / Outlook WORK EXPERIENCE Since January 2013 to May 2016 Working as an Assistant Designer for Plantation- Keserwan-Lebanon (Landscaping Company) Nature of Work: - Liaison between customers & their needs to ensure the higher target of satisfying customers. - Managing their advertising budget throughout the year. - Setting the administrative process to be followed which ensures the well implementation of the policies and procedures. - Designing gardens in 3D and Photoshop. - Setting the right Design to convince customer on materials required. - Managing labors in performing the right maintenance of the field. - Operation Manager indoor and outdoor landscape of Bank Du Liban-Headquarter Hamra and Bikfaya. From October 2014 to October 2015 Joined the Lebanese Red Cross as a volunteer-Jounieh. An experience that taught me self-confidence and strength but most of all humanity. From December 2015 till May 2016 Worked as a Junior Assistant for the Service manager in Campomatic Lebanon. The work consisted of customer follow up, order follow up, happy calling, customer service. From June 2016 to August 2016 Worked as a Junior Assistant Operation Manager Campomatic Gulf Trading LLC-Dubai -UAE– Data entry on Excel for customer care for a company that deals with home appliances export & local sales- United Arab Emirates - Data entry. - Handling operational strategies for End Users deliveries and Retailers shops. - Scheduling Outdoor services for repairing Home Appliances. Achievement: - Operation: Followed up and tracked all transactions (being employees, clients, suppliers and customer servicing). - Sales: Doubled the sales through implementation of a comprehensive sales plan. LANGUAGES KNOWN o English : Speak, Read, and Write. o French : Speak, Read, and Write o Arabic : Speak, Read (fair) PERSONAL INFORMATION Date of Birth : 4th October 1995 Place of Birth : Connecticut-United States Of America. Marital Status : Single. Hobbies : Hunting, swimming & football.