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Chadi Eid eid

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Chadi Eid

Phone Number: 03- 688 257 / 08- 815119

Email: [email protected]

Date of birth: 20 September 1976                             

Address: Zahle – Lebanon



  • BATCO Group (Lebanon – UAE – Oman)                                   Sep 2011 – Present
    (Infrastructure Engineering & Contracting ,LAVAJET Waste management)
    1. Group IT Manager:                                                                                   
  • Define, update, and implement IT Strategy
  • Manage IT Across the enterprise
  • Align the IT Team with enterprise performance objectives
  • Control performance objectives and overall IT Budget
  • Acquire Software/Hardware
  • Defer enterprise requirements
  • Manage IT applications portfolio
  • Manage IT projects
  • consolidate the IT process across the enterprise
  • Implementation of SAP Business one ERP system and Maringo for PM
  • Implementation of 3DS payroll software
  • Implementation for CANDY as estimation software
  • Implementation for Laserfiche as document management system, forms and workflow
  • Implementation of Fleet tracking and Monitoring System/ On-Board Weighing Data management/ RFID data management software with Dubai Technologies Company.
  • Implementation of Power BI system.
  • Migration to office365 and cloud solutions.
  • Apply IT procedures and policies
  • Implement company processes
  • Naili & Aid Trading (Algeria)                                                        Nov 2009 – Aug 2011
    (Mobile Solutions)
    1. Country IT Manager:                                                                                
  • Implementation and configuration on clients’ sites : Mobile solution, Hardware ( PDA (PSION, Datalogic, Motorola,Intermec..) , portable printers (Datamax ONeil, Intermec ..), label printers, Barcode printers …) software ( Mobile Sales application, cash van, WMS, Inventory, fixed assets), VBIG ERP system  and MIS (All applications based on MS SQL server as databases and MSSQLCE for mobile ( Microsoft Servers and clients environment)
  • Communications & negotiations with suppliers.
  • Communications and follow up with clients, maintenance and after sales support (hardware & software).
  • Creating maintenance and hardware department and all related tasks.


  • Alrachideen Group (Algeria)                                                          Feb 2007 – Oct  2009
    1. Country IT Manager (2 companies):
  • DIMO (sales and distribution company)                                                               
  • Document of requirements and implementation of ERP WAVESOFT system for the Distribution company, including the following Modules:
  • Accounting
  • Sales and Distribution
  • Purchase and Logistic
  • Stock and Inventory
  • Mobile Sales Application
  • Consolidation
  • Security(Access right)
  • Payroll
  • Reporting
  • STAEM (société de fabrication et de distribution de tabacs: Philips Morris : ‘Marlboro, L&M.’, Altadis :’gauloise’, JTI : )                                     
  • Document of requirements and implementation of ERP System SILOG (MRP2, Stock, Maintenance, Reporting, Barcode printing system, Mobile Application, Production, Cost accounting, Accounting & finance  ...)
  • Administration of Gestimum Sales application
  • Managing a team of 6 IT administrators


  • STAEM & DIMO:                                               
  • Document of requirements and implementation of ERP System SILOG (MRP2, Stock, Maintenance, Reporting, Barcode printing system, Mobile Application, Production, Cost
  • Backup & Restore Policies(under Windows Server 2003 Domains- Using SAN(Storage Area Network)),  Security Policies, Email systems(Open Xchange and  Microsoft Exchange), Kaspersky antivirus server, Database Administrator (SQL 2000 Server), Reporting, Consolidation, Communication with Supplier, purchasing of Hardware and software .
  • Administrator of Windows 2000, 2003 servers (AD, GP, RRA, Users rights and permissions…), Windows XP, Vista for Clients.
  • Training and support for users on Microsoft office applications, other applications, Help Desk (Network, system…)
  • Administrator of ASTARO Firewall (VPN between Sites, Security, rights and permissions…)


  • Delta Trading Company (Zahle - Lebanon)                                 April 2003 – Feb 2007
    (Master Chips and Poppins)
    1. IT Administrator:
  • Lebanon                                                             
  • Administrator of 6 Branches and 2 Factories (Production of Potato chips, Production of Corn Flakes) , same LAN using VPN technology and Frame Relay with IPT . Linked with VOIP.
  • Responsible of 76 PCs including 7 servers , using windows 2000 advanced server and windows 2003 server to manage systems with Active directory (Active directory users and groups, group policy, routing and …).
  • Syria                                                       
  • Administrator of 3 Branches (Distribution) , 3 Servers Microsoft windows 2003, with SQL 2000 Server as database, 20 users as Terminal Client Machine.
  • All the company:                                                 
  • Implementing mobile application using Intermec mobile pc, for the sales and distribution departments (83 salesmen).
  • Implementation of VBig ERP system (Accounting, Stock, Sales and Distribution, Production, Payroll, Purchasing, mobile application, Security and Permissions, Consolidation of Multi branch, Reporting).
  • Microsoft SQL 2000 Server administrator, Maintenance Plan for databases, Replication between databases, Data recovery.
  • TCP/IP configuration, wireless connections, DNS, DHCP, network printers, hardware and software (Windows Environment).
  • Administrator of Microsoft 2000 exchange server.
  • Backup, Restore (SQL databases, users Documents backup, exchange backup, systemstate backup), Data recovery, Internet Security (Microsoft ISA Server).
  • Suppliers’ communication.


  • Tanmia Agriculture (Zahle - Lebanon)                                         Sep 2001 – April 2003
    1. IT Administrator:                                                               
  • Administrator and responsible of 35 PCs using windows 2000 advanced server and windows NT to manage the system, active directory on 2000 server, route and remote access, users and permissions, printing, network printers, Lotus email system.
  • TCP/IP configuration (win 95, 98, 2000, XP).
  • Oracle Developer for Reporting, with tables and queries.
  • Maximo maintenance software, Preventive maintenance plan for all equipments and machines.POS; Point of sales applications with import and export for 6 POS using Remote access permissions and connections.
  • Hardware, software installation



2014                                        Certificate of attendance ITIL Foundations (Formatech)

2004 - 2005                              Certificate of achievement MCSE 2003 /At New Horizons Lebanon.

2003                                        Empowerment and Leader Chip courses


1994 - 1999                              Maitrise in Computer Science
Lebanese University



Arabic (native), French (very good), English (good)  



Available upon request