Highly motivated & career oriented professional with exceptional communication and interpersonal skills. 5 years of extensive experience in sporting goods. Working in complex and dynamic market environments meant that my drive, ambition and hard work ensured the successful delivery of organizational targets.
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▪ Driving and Achieving Results
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▪ Developing and Motivating Others
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PROFESSIONAL EXPERIENCE
Decathlon, (Azadea Group ) (Aug 2012 – July 2019) – Beirut, Lebanon
Department Manager
• Manager in charge of the fitness section
• Manage the Universe staff by preparing schedules, setting goals and objectives, managing performance, training and motivating employees, in order to ensure the highest levels of performance are achieved
• Develop a commercial policy, a season layout plan, in addition to an annual timetable for commercial campaigns
• Monitor the Universe sales figures, inventory, profit and loss report and ensure that weekly and
Seasonal targets are achieved by the team
• Monitor stock levels on a continuous basis, assist the Shop Manager in making inventories on a regular basis, maintain inventories and re-order merchandise when needed in order to ensure adequate stocks and maximum range and size availability at all times
• Develop and maintain a calendar for the shop events and communicate it to the team in order to ensure smooth and timely running of activities; supervise the communication of shop events and promotions to customers through social media tools.
Opening Decathlon Qatar November 2017/ Opening Decathlon Abu Dhabi August 2019
• Coaching the new team
• Receiving shipments
• Product Knowledge
Skiing Society, (2013 – Present) – Beirut, Lebanon
President of the skiing society USEK (University Saint Esprit Kaslik)
• Skiing society is the sole non-political and non-major club founded in all private universities in Lebanon
• Organizing skiing event and others
• Controlling the time management during the recruiting and during the delivery dates of cards
Zara Kaslik, (Azadea Group) (June 2012 – July 2012) – KaslikLebanon
Sales Associate
• Assisting People in fashion clothes
Adidas Factory Outlet, (Adidas Group) (June 2011 – September 2011) – Jounieh Lebanon
Sales Associate
• Assisting people in sports clothes
Class Sport, (March 2011 – May 2011) – Jounieh Lebanon
Sales Associate
• Assisting people in sports equipment.
EDUCATION
& QUALIFICATIONS
BA in Business – specialized in Management
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USEL University – Lebanon –2011- 2015
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TRAININGS & CERTIFICATIONS
• Personal Trainer specialized in sports injuries
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• Life Coaching:
• ECS (exceptional Customer Service)
• Art of Customer Service
• Loss & Prevention
• Communication Skills
• Advanced Communication Skills (Power of influence)
• Time management
• Conflict Management
• Problem Solving and Decision Making
• Finance for Non-Financial Employees
• Inventory
• Fundamental of Leadership
• EDP
• Fashion & Product Knowledge
• Coaching for success
• MDP (Managerial Development Program)
• Perverting unhealthy workplace conflict
• Managing employee development
• Managing motivation during organizational change
• Navigating your own emotions
• Being a fair and caring manager
• Keeping top performers challenged
• Detecting and dealing with performance problems
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The National Federation of NLP
The Behavioral Coaching Institute
The International Coaching Council
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Languages: Arabic (Fluent) – English (Fluent) – French (Good)
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Snowboarding, horseback riding, Boxing, Kite surfing
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