Job Market


Elias Nemr Saliba

Address: Naccache
Personal Statement: married
Education: Masters Degree in Political SC & Administration
Work Experience: Senior Supervisor
Professional Skills: • Responsible of all Mall operation issues and the information staff agents. • Coordinate with technical manager and Marketing manager regarding all issues related to operation • Establish solid relationships with tenants and ensure constant coordination for successful initiative • Ensure proper implementation for safety and security measures • Introduce business solutions to the operation aiming to enhance the daily operations process needed • Manage allocate projects from A to Z • Coordinate with soft utilities companies ( Security , Parking and cleaning ) to ensure an outstanding performance • Be proactive in handling issues related to customer service • Actively seek inputs from tenants and customers address complaints to reinforce customer satisfaction • Prepare and submit daily and weekly reports • Prepare and execute monthly metric reports related to safety audits, mystery shopper etc. • Analyze the quality control results and suggest new initiative for improvement • Responsible of the waste management recycling program • Ensure the implementation of ABC rules and regulations - Maintain the ABC standard. • Ensure the coordination between tenants and the top management • Responsible of the Customer service staff, problems research, periodic assessments, and review the action plans and policy briefs • Supervise Employees (ABC Store); Opening and Closure of ABC store • Action plan - MOD report - Budget of the incoming year- update the project work plan • Decrease the rate of the quality control report • Control of certain assignments such as Maintenance, Security, Cleaning… • Coordination between marketing and tenants • Responsible of all the events workshops, trainings, publications and project activities (coordination and practicing) • Take the initiative to resolve urgent problems • Build strong relationship with different department and ensure continuous communication
Personal Skills: • A wide range of competencies including participatory research, projects handling, monitoring and evaluation of the staff. • Good listener, patient, fast learner, confident. • Excellent communicator both in writing and face to face. • Highly motivated team worker • Extremely productive in high volume, high stress, environment. • Persuasive and very Organized. • Effective operation and communication within the organization. • Clear presentation skills developed through the company. • Excellent communications skills and ability to build rapports easily. • Demonstrated ability to lead and manage an effective team • Self-Discipline and motivation.
Other Details: Seeking a regional management position in a result-oriented company , in the fields of operation position or other administrative functions, where my leadership , strategic planning and business development skills will be fully utilized in a competitive and persuasive environment ; Looking forward for a full time career that will give my academic background and experience new dimensions and scopes
Interests/Hobbies: Sports , reading
References: Caline Jilwane , Business owner , 03748141