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Alexis Baghdadi

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OBJECTIVE At this point in my life, I am intent on finding a job where I can give more of myself both professionally and personally, and invest in a true fulfilling career. EXPERIENCE BOOKSTORE MANAGEMENT Dec. 2005 – Jun. 2006, Virgin Megastore (Mall Of Emirates) Dubai, UAE Bookstore Department Manager •Assumed the duties of Store Manager on various occasions in the absence of my superiors. •Offered intensive training/ workshops for salesmen in the bookstore section. •Contacted local and foreign publishers and suppliers to secure a continuous and competitive stock. •Dealt with customer complaints, feedback and recommendations to provide maximum customer satisfaction. •Coordinated with event managers on various occasions for promoting books / authors. •Monitored stock movement and replenishment in different Virgin Megastore outlets throughout the UAE (5 stores). •Contributed to the books section of “Lifestyle Magazine” (Virgin Megastore monthly magazine). •Handled the French books section in the Mall of Emirates branch, the single most aptly supplied point of sale in the UAE. •Managed a multicultural and multi-ethnic staff, and ensured fair treatment and policy implementation. Mar. – Sep. 2002/ Sep. 2003, Virgin Megastore Beirut, Lebanon Bookstore Assistant Manager (Interim) •Coordinated with local and foreign publishers and suppliers to ensure stock continuity and competitiveness. •Headed the English literature section of the Virgin Megastore Bookstore Department •Handled various aspects of the recruiting process and ensured the implementation of company personnel policies. TEACHING October 2006 – September 2007, International College Beirut, Lebanon English Instructor •Taught English as a third language to students of the French Program (Intermediate level) •Participated in the setting of new curriculum and course book selection for abovementioned classes •Attended language workshops on various aspects of teaching English, including: poetry, comprehension, vocabulary enrichment and drama in the classroom. COMMUNICATION/COPYWRITING June 2011 – (present day), International Fairs and Promotions, Hazmieh, Lebanon English Copywriter •Created all English content across channels (web, print, TV, SMS and press) for group entities in Lebanon and the Arab World •Drafted speeches for the group chairman and general managers •Sent invitations to VIP visitors and foreign embassies •Validated and copy-edited all written material produced by the marketing department •Conducted market research for use in events marketing strategy March 2010 – (present day), KHAYAL Association for Arts & Education, Beirut, Lebanon Freelance Copywriter •Created all English and French written material across channels (web, print, SMS and press) for shows and activities October 2007 – June 2011, Bank Audi sal, Beirut, Lebanon Copywriter – Communications Officer •Copy-edited all website written material for the group entities in Lebanon and the Arab World •Wrote, edited and proofread advertising material (brochures, flyers, web articles, SMS messages and posters) •Designed internal communication messages campaigns and surveys to promote employee engagement •Validated and checked all written communications issued through the group’s Internal Communication channel •Developed communication solutions and channels for various departments and the CEO •Performed online research as well as interviews and opinion polls with management and employees •Designed, composed and illustrated the group’s monthly newsletter with interactive options and communication strategies •Established a weekly “Business Writing” rubric on the group’s intranet website with weekly updates •Participated in organizing press conferences and sessions/presentations by professionals Jun. 2004 – Nov. 2005, Qatar International Trading, Doha, Qatar Translator/ Quality Controller •Analyzed and translated official documents (hard copy, tapes and videos) pertaining to financial and governmental issues, from Arabic to English. •Reviewed the work of other translators and ensured that they were up to standards of quality; followed up on the work of new personnel, implemented improvement measures and reforms to maximize product quality. •Strived to maintain production and quality quotas for optimal output in terms of language, format, accessibility and message impact in par with International Community standards to ensure client satisfaction. PRESS/PUBLISHING Oct. 2001 – Mar. 2003, The Daily Star, Beirut, Lebanon Reporter •Submitted reviews of cultural events and various “people” feature stories for only Lebanese English-language daily newspaper. Academic Year 1998–1999, International College Beirut, Lebanon Writer/Illustrator •Submitted poems and illustrations for the bi-annual scholastic publication “I See: IC’s Magazine of Thought”. MISCELLANEOUS 2003 – 2004, American University of Beirut, Beirut, Lebanon Graduate Assistant – Research Assistant/ Librarian •Assisted Dr. Kassim Shaaban (Chairman of English department) in the research and analysis of articles on English as an international language for university publications. •Worked as a librarian at CELRT (Center for English Learning Research and Teaching). Duties included physical and electronic maintenance of books and catalogue, as well as tracking circulation. 2002 – 2003, American University of Beirut, Beirut, Lebanon Graduate Assistant - Instructor •Taught intensive university language courses to multi-ethnic and multi-cultural students (Level: Freshman and below). Jul. – Nov. 2001 American University of Beirut Beirut, Lebanon Executive Assistant •Liaised between various faculties and potential employers for future graduates’ recruitment possibilities. •Organized career workshops, coordinating between professional promoters and university administrators. •Assisted university students and graduates in career and academic guidance, processing résumés and contacting employers. EDUCATION Jun. 2002, American University of Beirut Beirut, Lebanon Bachelor’s Degree in Arts and Sciences (English Language) | Minor Degree in Communication •Dean's Honor List for Spring 2000, Fall 2000, Spring 2001 and Fall 2001. Jun. 1999, International College, Beirut, Lebanon Lebanese Baccalaureate II in Philosophy TRAINING Feb. 2010, Marcus Evans Internal Communication Masterclass, Doha, Qatar LANGUAGES Arabic – English – French (Fluent) COMPUTER LITERACY -Microsoft Office 2000 (Word, PowerPoint, Excel, Publisher) -Adobe PhotoShop, Acrobat Professional, Dreamweaver INTERESTS/ACTIVITIES Active member of Scouts du Liban | Donating member of GreenPeace | Active member of the AUB Poetry Club