Sossi Z. Bakalian Nicolas Bitar bldg., Magie Hajj Str. 7th Floor (42) Dora – Lebanon Tel: 961 (1) 249912 Mobile: 961 (3) 077539 E-mail: [email protected] Personal Data: Date of Birth: July 16, 1982 Nationality: Lebanese, Armenian Professional Objective: To be part of an emergent dynamic organization, where I can prove my learning capabilities, creativity and growth-oriented visions. Education: June 2005: Bachelor of Arts in Business Administration – Haigazian University in Lebanon. July 2001: Lebanese Baccalaureate II (Life Sciences )– A.G.B.U. Tarouhy Hovagimian Secondary School (Honor’s list student). Experience: 2010 – Presently : Executive Assistant to the Chairman at TRA- Telecommunications Regulatory Authority of Lebanon • Providing professional executive support to the Chairman and general executive and administrative support to the Board Member (Head of Unit). This includes; preparing and/or compiling documents for the Board and other meetings (held with Senior government / private sector officials, and Senior officials of telecom operators). • Making travel and accommodation arrangements for the Chairman mainly and senior staff generally. • Maintaining records through Electronic filing, retrieval, retention, storage, compilation, coding, and updating. • Following up with the Chairman, Board Commissioners and senior staff of the TRA, executive officers of Telecom operators and service providers concerning business matters. • Composing correspondence for the Chairman’s signature. 2007-2010: Executive Secretary to the Board Member of Market and Competition Unit at TRA- Telecommunications Regulatory Authority of Lebanon. • Overseeing and coordinating documentation flow, distribution and safekeeping, including supervision of the executive conference rooms and facilities. • Assisting the Marketing team in the Event Management of the company mainly in the planning, organizing and communicating both with International and local attendees. • Enhancing own job knowledge and performance through continuous research and information updating through: o Forming monthly benchmarks for the two Telecom operators in Lebanon (MTC touch and Alfa). o Establishing maps (on Google Earth) on the mobile coverage and Broadband usage on Lebanese continents/ areas. September 2005 - July 2006: Administrative Assistant at Eurostrategies office in Beirut (Consultants to the Ministry of Telecommunications in the assistance to the establishment of the Telecommunications Regulatory Authority in Lebanon). • Handling the collection and payment of project invoices and preparing monthly summaries of expenses to the company’s head office in the United Kingdom. • Drawing flow charts (for operating procedures) using the MS Visio application. • Performing daily search in the Internet for articles and news that are related to telecommunications and Information Technologies activities in Lebanon. • Translation of letters (Arabic/English) • Collecting and checking the accuracy of the monthly timesheets and mission reports from all project’s experts. • Writing minutes of meetings. October 2001 – June 2005: Assistant in the Admission Office at Haigazian University. • Assisting the students in submitting applications and the required documents. • Advising them about some majors of their interest. Languages: Proficient command of written and spoken English, Arabic, Armenian, and basic grasp of French . (Presently improvising the Spanish language.) Skills / Abilities: ICT Skills: • Very good operating knowledge of Microsoft Office (Advanced level), Microsoft Visio, Microsoft Great Plains (MGP), Microsoft Project, and Google Earth Pro. • Proficient in sorting any documentation process within an Electronic filing. Analytical Skills: • Applied different business theories on real life cases throughout the business and academic years. • Performed Internet search on the telecommunications ministries and regulators in the Arab countries and prepared two summaries reports on key information found. • Reviewed prices paid for acquisitions and license awards in mobile and fixed network, and prepared a summary spreadsheet on key information found. • Performed Internet search on the telecommunications tariffs (prices) worldwide and prepared an entire workbook on excel on key information found Communication Skills: • Prepared a good number of business presentations throughout the business and academic years. • Coordinated efficiently with Board members in optimizing performance. • Dealt with different teams from different backgrounds, results were flourishing. Certificate, Diplomas, & Trainings: • Executive Leadership Training - STAFFORD ASSOCIATES • Certification for Microsoft office (Advanced Level) – Word, Excel, Access, PowerPoint. • Certification in Effective Time Management course.(The focus of the course enrolled mainly on setting and planning goals, regaining control of the workload, reducing stress, making time for success.) • Certification for Organizational Behavior course. (The focus was mainly on the influence of environmental context on employee’s behavior ,the organizational culture, motivation, group dynamics, and job satisfaction.) • Certification for Handling difficult people and difficult situation . • Certification for Mastering Microsoft project course. • Diploma for an Internship at Central Bank of Lebanon. • Diploma for an Internship at Allied Bank of Lebanon Community Membership / Volunteering Experience: • Executive Leadership Program • Certified Lebanese Red Cross Volunteer • Chieftain and mentor of a group in the Scouts. • Member of Women in IT ( WIT) organization. (focuses mainly on challenges women face in its various attributes like, education, career, womanhood, motherhood, her image in business and society, implications and inner self. • Member of Lebanese Association of the Knights of Malta . • Member of Greenpeace Lebanon. Personal characteristics: • Professional and personal maturity, integrity • Great Communication skills. • Great supervisory skills / people management • Excellent management and organizational skills • Affirmative and cooperative attitude. (team oriented) • Poise and calm under work pressure/stress • Accuracy and attention to detail. • Great planning, organizing, and coordinating skills. References: Available upon request.