September 2005 – January 2010
State University of New York
Empire State University Saratoga springs ,New York, USA
Bachelor of Science in Management Information System (Business Computer)
- Certified in CAPM from formtaech preparing to be certified from PMI
- NLP Diploma : Neuro- Linguistic Programming from international NLP trainers Association
EDM (Engineering Design & Manufacturing) January 2012 to Present
ERP , CRM Dynamics , ERP Navision , IT Solution , Hardware Tracking system , Power solution .
Senior Sales Executive
- Search and indentify new prospects and build new healthy customer relationships
- Contact the new prospects to promote the company product
- Fully daily schedule visits during the week to assess the qualification of new prospects, collect their requirements and build new connections
- Help and assist the technical team to perform an accurate demo and scenario matching the customer requirements
- Follow up , negotiate and close deals
- Plan sales strategies, identify the targeted customers , marketing segmentation and niche .Train , coach and lead the telesales on cold calling in promoting products and distribute tasks
MetaSOFT Co. (Lebanon, KSA) June 2009 to January 2012
ERP, CRM, Health care management system
- Analyze customer Business workflow to indentify project scope and to produce satisfied and preferable websolution or software solution
- Analyze periodically the Market for a Marketing strategy and sales plan to find new segments where new customers interested in our services.
- Cash collection follow up and control
- Service quality control , customer satisfaction and long-term relationship
- Follow up Deals to close them
- Reporting (Sales processes, cash collection , projects progresses and deals status, and sales strategies
My Experience in KSA
- Account Manager e-amana oracle application for El Amana of Eastern Region . Dammam , KSA.
- Account Manager Pre-sales engineer : governmental hospitals in Riyadh , KSA
ACI-International (Lebanon) March 2008 till June 2008
(Accounting and Inventory Solutions )
Sales And After Sales
- Demonstration :Interact with customer to find solution based on Software features and Module , or analyze their requirement to Develop new System Modules or features
- Training Train the end User on the System Module and feature required by the customer
- Technical writing and documentation
- Testing : Test weekly the new version of the system , find the bugs, explain and follow up the bugs with development department .
- Customer Support
Ability to Master all Microsoft Office applications :
MS Word, Excel, Access, Power Point
Language Skills: Excellent Command in English and French.
Business Skills: Negotiation and follow up skills. communication skills improved by practicing of neuro- linguistic (NLP) techniques