Job Market

Ahmad Mneimneh

Mazraa § Beirut, Lebanon 30/09/1989 § 961 3 908823 § [email protected]

WORK EXPERIENCE

PAC Ltd./LBC –  Adma, Lebanon                                                                                         Oct 2010 – May 2012

Rotana Media Services Interactive – Beirut, Lebanon                                                            May 2009- Oct 2010

Content Editor        

Duties:

• Supervise ,control and audit the TV SMS-filtration team (Rotana Music, Zaman, Clip and Resalah channels), sending daily assessment reports to senior Management
• Responsible for website’s generation and development of content and updates  (www.staracademy.me ; www.rotanatv.com ; www.rotanakoora.com )
• Supervise and manage the content management process of services (Alboome FB app; FaceMatch FB app; Rotana Cinema MMS service; Akher Al Akhbar SMS service; Majales Rotana mobile app.)
• Create a comprehensive social media strategy to define programs that use social media marketing techniques to increase visibility, membership and traffic (Alboome ; Star academy middle east ; Rotana Koora Facebook pages, Twitter and YouTube accounts)
• Worked closely with the product developer to provide content that will be part of the overall solutions being brought to market.
• Conduct internet-based research in preparation for new services.
• Co-ordinate editorial procedures and maintain editorial standards.
• Review and test the services effectiveness by compiling reports and suggest recommendations for improvement
• Monitor trends in social media tools, and appropriately apply that knowledge to increasing the use of social media
• Generating video and audio files (RBT, MP4, MOV…) for mobile and online services (Staracademy.me; Rotanatv.com; MMS services; Facebook apps)
• Testing the sites functionality on different browsers, resolutions, operating systems and mobile handsets
• Involved in the recruitment of new staff (Filtration Team).
• Arranging & chairing weekly team meetings, focusing on targets & achievements.

LibanCall – Telemedia Interactive Middle                                                                            May 2007- May 2009

Team Leader

Duties:

• Supervising, controlling and auditing the SMS-Filtration Department.
• Supervising, controlling and auditing the IOD (information on demand) and the Call center operators’ costumer services team.
• Customer service & E-Marketing for mobile phone content.
• Mobile urgent news editor.
• Responsible for the AQA (Any Question Answered) service.
• Mentoring and training up junior and new staff.
• Monitoring & reporting on standards & performance targets.

ACADEMIC QUALIFICATIONS

SKILLS

Microsoft Office, Adobe Premiere pro, Photoshop, FrontPage

LANGUAGES

Arabic (fluently spoken & written)

English (fluently spoken & written)

French (good spoken & written)

REFERENCES

Available on request