Address: Al-Kalaa St, Mansourieh, El-Metn, Lebanon
Email: [email protected]
2011 – Present LIBRAIRIE ANTOINE Beirut
Manager for the Stationery and Gifts Department
§ Creating a sustainable commercial structure and a business strategy, and implementing them in five branches.
§ Achieving an overall increase of 24% in the department’s turnover in less than two years
§ Training and developping junior staff on product display, competent sales strategies and product knowledge.
§ Developing commercial plans to meet strategic and financial goals.
§ Analysing figures, preparing budgets and sales targets according to strategic and commercial requirements.
§ Managing stock levels and inventory control
§ Selecting products, placing orders from local and international sources.
§ Assessing merchandise selection in an attempt to constantly improve assortments.
§ Establishing strong relationships with existing suppliers and seeking out new suppliers to broaden merchandise variety.
§ Planning and executing a marketing and commercial strategy for the Back to School season: in-store branding and communication, and radio campaign.
§ Preparing product catalogues and brochures on seasonal basis in order to meet strategic objectives.
§ Promoting products on the company’s website and social media outlets.
§ Regularly visiting stores to manage product displays and oversee implementation of promotions and events.
2006 – 2011 VIRGIN MEGASTORE Beirut
Senior DVD Buyer for the Product Marketing Department
§ Selecting, purchasing and managing the shipping and reception of merchandise from local and international territories.
§ Meeting suppliers, negotiating terms of contracts, and sourcing new suppliers.
§ Following up and monitoring monthly and quarterly budgets and adjusting stock levels accordingly.
§ Preparing sales, stock and purchases reports to observe stores’ performance. Analysing sales figures, setting purchase budgets and forecasting sales targets.
§ Performing weekly stock replenishment for all stores.
§ Regular monitoring of aging stock, creating return lists and communicating them to stores.
§ Monitoring branch to warehouse returns, and branch to branch transfers.
§ Providing sales representatives in branches with regular updated information (new products, updated items and special operations).
§ Coordinating with store personnel to ensure products supply meets demand, identifying target consumers and tailoring purchases to their needs.
§ Regularly visiting stores to manage product displays and overseeing implementation of promotions and events.
§ Coordinating with Marketing Department for product launchings and events.
§ Preparing the yearly Christmas and Summer catalogs and distributing over 50,000 copies.
2005 – 2006
Duty Store Manager – Main Branch
§ Implementating the corporate commercial strategy.
§ Organizing schedules, managing and supervising staff attendance, preparing attendance reports.
§ Resolving customer requests, questions and complaints.
§ Supervising in-store events in coordination with the Marketing department.
2003 – 2005
Sales Officer, DVD department – Main Branch
§ Client servicing.
§ Preparing and following up on client orders.
§ Preparing goods for store to store transfers and store to warehouse returns.
2001 – 2003 FREELANCING IN ADVERTISING AND TV STATIONS Beirut
September 2003 – December 2003
Assistant Director with MBC
December 2001 – August 2002
Second Assistant Director with LBCI
Script supervisor with LBCI
Notre Dame University Loueizé
1997 – 2000
§ Bachelor of Arts in Comunication Arts - Radio & Television
Sainte Famille Française Fanar
§ French Baccalaureat II, Série A2
Engish, French and Arabic very well spoken, written and read.
Word, Excel, Power Point, Outlook and Internet.
Advanced handling of specialized retail softwares:
§ ELVIS (AS 400, EPOS Linked Virgin Information System) retail system
§ Paper Bricks (Retail and wholesale software)
Painting, Cinema & TV series and Handmade Crafts.