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Topic: Email Etiquette and Professional Communication
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9:00am - 1:00pm
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Service: Welcome Drink & Coffee Break
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"Email Etiquette and Professional Communication"

“There are four ways, and only four ways, in which we have contact with the world. We are evaluated and classified by these four contacts: what we do, how we look, what we say, and how we say it.” - Dale Carnegie

Introduction
E-mail is still one of the most efficient and widely used means of communication today and can often be the first, or only, contact we have with constituencies. However, our e-mail behavior has the potential to sabotage our professional reputation and damage our business, or even personal relationships.

Hence, being able to communicate effectively is the most important of all life skills. It is therefore important to understand business e-mail etiquette and to take time to write an impressive and appealing message.

This practical workshop provides you with the necessary skills to create and manage effective emails that match your specific organizational requirements. Moreover, it equips you with a set of indispensable techniques to balance your own and your reader’s needs, organize your thoughts clearly and express yourself in a modern style that fits today’s dynamic business environment. 

Learning Outcomes
- Master effective email structures to achieve clarity and successful communication
- Apply formatting skills to further engage your recipient
- Write compelling emails that get a positive response

Target Audience
Managers, executives, non-executives and staff members.

Program
09:00 - 09:30 Welcome Coffee & Registration
09:30 - 11:00 Session 1
     - Facts & Figures
     - The Four Considerations - Before you Start
     - The Email Psychology
11:00 - 11:30 Coffee Break
11:30 - 13:00 Session 2
     - Email Basics & Techniques
     - Do’s and Don’ts

Cancellation Fee:
$80 After May 19
$120 After May 26

Trainer: Amin Nehme
Mr. Nehme is the Founder and President of the Lebanese Development Network (LDN) which provides capacity building skills to both the non-profit and the corporate sectors. He studied at the American University of Beirut (AUB), the Lebanese-American University (LAU) and Notre Dame University (NDU), and successfully completed a professional development program in leadership, "The Strategic Leadership Simulation – Mobilizing People and Organizations." He served respectively as a Consultant, a Program Developer and a Project Manager for various local, regional and international organizations. Recognized as a "Social Entrepreneur," Mr. Nehme’s effective proficiency in communication, marketing and fundraising has helped him secure significant funds for relief, development and educational programs. With his extensive background in consulting, Mr. Nehme provides his services to several prominent U.S., European and Arab institutions. He is a lecturer, trainer and coach on topics related to Leadership Development, Fundraising, Organizational Strategies, Social Marketing and Communication. In 2017, Mr. Nehme joined the ‘Global Thinkers Forum’ (UK) for their international mentorship program.


 

 

 

 

 




 
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