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mohammad zreik

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MOHAMMAD ZREIK

[email protected]

5928 COVERDALE WAY, Alexandria, VA 22310

 

EXPERIENCE

 

IBM, Herndon, VA, Sr Auto./Performance test Engineer -- 06/2010 to Present

Projects:

- ESI (MN) - PRESENT

- UCMS (PA)

- Costco (WA):

eCommerce performance and functional automation test lead and Architect. Tools: using HP tools including QC, QTP, and LR.

- TSA (e-Secure Flight Program) MD.

Tasks included: developing new manual test case, updating existing one, developing automated scripts for the manual test cases, and finally execute and report defects using the IBM RFT tool (Rational Functional Tester)

Was also responsible for working on proposals for new projects by providing testing effort estimates and also preparing billing of material (BOM) for proposed business service to be delivered to the client.

Environment: Windows XP SP3, Internet explorer, FireFox, IBM DB2 , RFT 8.2, ClearCase, and ClearQuest. Web applications, Putty, Java apps, and UNIX

 

 

Fannie Mae, Herndon, VA, Sr Automation Architect -- 01/10 to 06/2010

Projects: HAMP (Government Homeowner Affordable Modification Program)

Project from the Treasury department that President Obama signed to help current home owners who are having problems making monthly mortgage payments or preparing to file for foreclosure.

Main responsibilities: Meeting with different team departments to study and evaluate each component on its own and understand the interfaces between components and come up with a QA automation assessment, LOE (Level Of Effort), ROI (Return On Investment), and the most suitable framework that analysts can use to create their own automation scripts in either their regression, progression, or system test. Other responsibilities were to create master test plans, manual test cases for regression testing built based on market best practices, and other automation documentations like LOE, ROI, and coding standards. Was responsible to train users how to understand the framework design, prepare their own data based on different business scenarios, and start building automated test script. All that was controlled by QC (Quality Center), ClearCase, and ClearQuest. Most of these components required pure 100% back-end automation with no GUI and others required reports (Business Object XI - BOXI reports) and GUI automation. Also data validation using SQL queries to validate data transformation between different systems.

Environment: Windows XP SP3, Internet explorer 7, Oracle db 11i, HP Quality Center 10, QTP 10, Unix, Toad, DOORS, Web applications using J2EE, .NET, Java, MainFrame legacy systems

 

Freddie Mac – McLean, VA, Sr. Automation Architect -- 06/09 to 01/10

Projects: FAS 140 and SOX 404  (BlackRock and Historical Cash Flow projects)

FAS 140: Freddie Mac is required to implement the revised Financial Accounting Standards Board (FASB) standard 140 (FAS140) and revised FASB Interpretation 46R (FIN46R) (the standards) by 12/31/2009. Implementation of the standards involves system, process, and financial reporting changes related to balance sheet assets and liabilities as well as development of an interim end user computing (EUC) solution to address going forward accounting treatment for the modified asset classes and their associated accounting transactions.

SOX 404: The scope of the project was to test the operational effectiveness of key automated controls. This was required to establish SOX 404 compliance for the year ending December 31, 2009. IT answered general application and or database questions, review test scripts, deploy production code baseline to test environment and configure for prod simulation, obtain any required prod files and sync, test environment with prod data, provide evidence that prod and test are in sync, execute identified IT Processes (ETL jobs, Applications), and support tester questions regarding expected vs actual results.

- Designed, and developed automation frameworks (Hybrid, including both keyword and data driven, frameworks) using QTP for complex financial application.

- Responsible for conducting multiple demos for higher management and other test team leads.

- Responsible for preparing automation assessment documents for new projects and developing new estimated LOE ( Level Of Effort) and ROI (Return Of Investment) for the current project.

- Automated front and back end test cases for BlackRock and Historical Cash Flow components.

- Documented automation framework and scripts.

- Conducted code reviews of solution with Freddie Mac testing team members.

- Transitioned the new implemented frameworks to, and trained the Freddie Mac testing team.

- Other responsibilities were to create master test plans, manual test cases for regression testing built based on market best practices, and other automation documentations like LOE, ROI, and coding standards.

- Also data validation using SQL queries to validate data transformation between different systems.

Environment: Windows XP SP3, Internet explorer 7, Sybase and DB2 db, HP Quality Center 9.2/10, QTP 9.2/10, Unix, Rapid SQL, DOORS,  Web applications using J2EE, .NET, Java, MainFrame legacy systems

 

DC Metro (WMATA), Washington, DC, QA Lead Auto/Load Engr., -- 08/08 to 05/09

Project: HRMS Peoplesoft modules

We built an automation framework for different HR modules (Including Time and Labor, eRecruit, eBenefits, Base Benefits, Payroll, Work Force Administration, Manager and Employee self services.)

- Led a team of 4 members to accomplish deliverables.

- Responsible for implementing and installing QTP and CM HP tools to be used in the project.

- Responsible for preparing automation assessment documents and developing new estimated LOE (Level Of Effort) and ROI (Return Of Investment) for the current project.

- Created project test plans like: Master test plans including automation planning.

- Responsible for creating manual functional tests cases, manual regression test cases.

- Responsible for creating manual functional tests cases, manual regression test cases.

- Responsible for creating functional QTP, and regression QTP automated test scripts for all HR modules used in WMATA.

- Responsible for designing and developing the automation framework to test a full End - To - End business processes and making sure that all data being also automated to be passed between different modules all the way to payroll. (Framework built was Hybrid).

- Responsible for creating a very detailed exception handling and results reporting mechanism.

- Responsible for creating set up and configuration automated scripts to minimize human intervention. To accomplish that, I was responsible for setting dynamic groups, row level securities, permission lists, and users.

- Responsible for helping client's performance engineer to come up with performance test plans, work with management and developers to capture anticipated and suggested accepted performance levels for different modules and business processes to come up with suitable test cases and thresholds. Worked on creating these test cases, built scripts, scenarios, and helped them capture monitors collected data, analyze it, then come up with desired graphs for higher management. Besides helping build custom C code (as DLL files) to help with their testing needs.

- Set up QC defect tracking tool to be used to track all project issues.

- Responsible for training internal team members on how to use the new implemented tool and how to integrate all automated scripts (QTP), as well as manual test cases, requirement documents, and test plans to QC. Also, was responsible for documenting the automation framework process and creating a user manual that will help new engineers to how to use the frameworks to minimize learning curve.

- Other responsibilities were to create master test plans, manual test cases for regression testing built based on market best practices, and other automation documentations like LOE, ROI, and coding standards.

- Also data validation using SQL queries to validate data transformation between different systems.

Environment: Windows XP SP3, Internet explorer 6 & 7, Oracle db 11i, Toad for oracle, PS HRMS 8.8 application version, and 8.45 for tools, Quality Center 9.2 and 10, QTP 9.2 and 10, LoadRunner 9.1 with protocols: WEB (HTTP/HTML), PEOPLESOFT, and ORACLE DB protocols,   Web applications using J2EE, Java, MainFrame legacy systems

 

WSSC, Laurel, MD, QA Lead Auto/Performance Engr.-- 05/08 to 08/08

Project: 4 different projects (Small Pipes (UIEDSS.), Long Forms (Mainframe app. using Rumba), Bill Pay (Web app.), and contamination sites (using ArcGIS 9 and ArcMap 9.2.))

The WSSC is the 8th biggest water company in the USA. The IT department has their own QA team but they lack using any QA processes or methodologies. Our effort was to help build a QA framework for them and train their QA/BA team members to use the new set of tools that we implemented for them. The tools were the HP/Mercury testing tools (Quality Center (QC), Quick Test Pro (QTP), Load Runner (LR), and QC integration to PPM and CM).

- Responsible for interviewing different business owners, QA managers, QA team members, and Development team to come up with a gap analysis document. This phase of the project consisted of evaluation and review of the existing testing processes and practices to identify opportunities for improvement; and current development practices, specifically defect management.

- Creating manual functional tests cases, manual regression test cases, functional QTP automated test scripts, regression QTP automated test scripts, manual performance test cases, and LR automated performance test scripts.

- Creating a QTP automation coding standards document.

- Developing QTP and manual scripts to test the UIEDSS different functionalities, queries and reports, which were developed in Business Objects.

- Training internal team members on how to use the new-implemented tool and how to integrate all automated scripts (QTP, and LR), as well as manual test cases, requirement documents, and test plans to QC.

- Performing different types of tool demos for future clients. These demos will include: QC, QTP, and LoadRunner proof of concepts.

- Created different test plans like: Performance test plan, and Master automation test plans.

- Set up QC defect tracking tool to be used to track all 4 projects issues.

- Trained engineers to how to generate different testing reports and matrices to show to management team for Tester and Testing Process Efficiency.

- User training was performed by attending a very intensive 10 days training sessions with HP professionals.

- Also data validation using SQL queries to validate data transformation between different systems.

Environment: Windows XP SP3, Internet explorer 6, and7, Java, Oracle db 11i, SQL 2005 db, MainFrame legacy systems, Web applications using J2EE, .NET, Java.

Tools version: LoadRunner 9.1with protocols: WEB (HTTP/HTML), TERMINAL EMULATION (RTE), WEB/WINSOCKET, and MS SQL DB protocols, Quality Center 9.2, QTP 9.5, WinRunner 9, PPM 7.1

 

Library of Congress, Washington, DC, QA Performance Lead-- 02/08 to 05/08

Project: NVE (New Visitors Experience)

The NVE project attempts to redefine the Library of Congress not only as a pre-eminent source of content but also as a museum destination. New interactive galleries bring the world's largest collection of knowledge, culture and creativity to life in innovative ways. The NVE consists of both online and onsite components that include touch screen kiosks offering visitors the ability to interact with the objects on display virtually. The portal is a web-based portal that is served using Microsoft SharePoint. The NVE uses a range of technologies at the frontend kiosks, at the backend Content management system (CMS) and website.

- Responsible for performance test planning. That included analysis of log files on Unix or App servers to collect data based on real time user usage of the system. Also figuring out number of users/business process in peak time on peak days.

- Discussing planning with management, development, network, and db teams to set expectations and define accepted response time per pages per business process and utility/hardware accepted thresholds.

- Responsible for creating manual performance test cases which were built based on business processes.

- Responsible for creating manual functional and performance test cases which were built based on business processes.

- Designing, and creating different performance test scenarios.

- Setting up different monitors to collect data, during the run, from different tiers. (App, web, db servers)

- Responsible for performance test results analysis and reporting graphs to different teams.

- Responsible for writing manual test cases, execution, and defect tracking to cover different program functionalities.

- Also data validation using SQL queries to validate data transformation between different systems.

Environment: Windows Vista, Mac, XP, Internet explorer 7, Flash, Silver Light, SharePoint (MOSS), .net, LoadRunner with protocols: WEB (HTTP/HTML), and MS SQL DB protocols, AutoIT (open source tool to generate load traffic through the network), Visual studio team test suite, Microsoft Web Application Stress Tool, Web applications using J2EE, .NET.

 

 

RandStad, Atlanta, GA, Sr. PeopleSoft QA Analyst/Automation Arch. -- 12/05 to 01/ 2008

Project 2: PeopleSoft Modules – Contract Management System & eInvoicing/eBilling (07/06 to 01/08)

-Responsible for test planning, writing test cases, analyzing, and testing customized PeopleSoft modules “Contract Management System” and “eInvoicing/eBilling.”

- Meeting with business owners (internal and external users), discussing their business requirements, gathering requirements, and documenting business requirements.

- Documenting functional testing requirements, creating new test cases, and communicate them to the team.

- Creating manual functional tests cases, and manual regression test cases.

- Configuring, setting, and testing the Contract Management System, and eInvoicing/eBilling modules.

- Writing new test plans for the project.

- Leading QA team members to come up with functional test cases for integration, system, and regression test.

- Managing the test execution and defect tracking and reporting.

- Working with other teams on different modules (FS, HR) to test interfaces and perform cross-functional testing.

- Performing different testing types like: data validation, cross-functional, basic performance testing, interfaces, security, functional, regression, reports, new queries, and user acceptance testing.

- Introduced the idea of automating the client’s regression suite using automated testing tools like WR and QTP.

- Recommending using Test Director as a test management tool and defect tracking system.

Worked on designing new pages to be used in Contract Management System also the design of all the interfacing process with other modules.

- Acted as a coordinator between business side, QA team, and development team. Testing, data validation, running reports and queries using 2 and 3 tiers. Working on gathering new requirements and designing test cases to meet these requirements.

- Also data validation using SQL queries to validate data transformation between different systems.

Environment: QTP 8.0, Test Director 8.0, Windows XP, Internet explorer 6, FS 8.9, Tools 8.46, App Designer, TOAD, SQL Plus, LoadRunner with protocols: WEB (HTTP/HTML), PEOPLESOFT, and ORACLE DB protocol, Visual studio team test suite, MainFrame legacy systems, Web applications using J2EE, .NET, Java.

 

Project 1: Multiple RANDSTAD applications and modules (12/05 to 06/06)

- Responsible for testing upgrades and new builds for multiple RANDSTAD applications and modules.

- Meeting with business owners (internal), discussing their business requirements, gathering requirements, and documenting business requirements. Worked on designing new pages to be used in sPro and did data mapping between platforms based on business requirements.

- Leading the QA team testing effort to write test plans, test cases, managing test cases, executing, and reporting. Acted as a coordinator between business side, QA team, management, and development team.

- Creating manual functional tests cases, and manual regression test cases.

- Documenting functional testing requirements and communicate them to the team.

- Configuring, setting and testing the sPro module. (Financials/SCM 8.9, Tools/8.46). Also provided production support for sPro users.

- Testing eRecruit.

- Testing RandStad WORK. Started working on interfacing sPro with different systems (front and back office).

- Testing the Prism project, existing functionalities and new added ones.

- Testing a price increase model for RandStad customers, by validating the financial data on the back end office systems.

- Testing new functionality called Talent Match and Talent Search, which help find the appropriate talent for the appropriate work order. Used the “Waterfall” testing methodology.

- Testing new automated hiring process (I-9 online and I-9 Paper) in front office system (Prism).

Helped adding more functionality testing scenarios to come up with a solid test case for testing. Automated frequently used setting and configuration processes through using testing automation tools (WinRunner). Worked with the QA manager to determine a better strategy for testing application, including creating test plans, test cases and scripts, and recommended tools to be used in testing.

- Also data validation using SQL queries to validate data transformation between different systems.

Environment: Windows XP, Internet explorer 6, FS 8.9, Tools 8.46, TOAD, SQL Plus, App Designer, MainFrame legacy systems, Web applications using J2EE, .NET, Java.

 

Capital One, Richmond, VA, Sr. Automation QA Lead -- 01/04 to 11/05

Project2:  PeopleSoft QA Specialist–Test Automation Center of Excellence (10/04 – 11/05)

- Worked on writing design documents assessments for automation on different web based applications, middleware and client server applications. Leading a team of 4 people.

- Provided procurement business owners an assessment to reduce the testing time, resources and cost by designing an automation suite for the Application Under Test (AUT) that included AP, PO, ePro, GL, and AM modules. 

- Responsibilities included designing automation frameworks using WinRunner and Quick Test Pro (Framework designed were keyword and data driven).

- Analyzed the Business Requirements Documents (BRD) and prepared detailed test cases for the AUT.

- Designed an automation solution suite. Lead the QA team to write new automated test scripts, executing, and defect tracking. Experienced in using Mercury Quality Center.

- Worked on designing and implementing a standardized and professional templates and documents, to be used across different department, for project test planning, test cases, UAT testing, and production testing.

- Responsible for setting up a specific testing labs which was very close to production to be use for UAT testing and training.

- Creating manual functional tests cases, and manual regression test cases.

- Responsible for providing test automation assessment documentation to the project managers to show them how they can cut down on testing budget (hours and $ amount spent), resources used, and project testing deadlines met.

- Executed test scripts using TestDirector. Analyzed/stored the results in TestDirector and also used the defects tab in TestDirector to log the daily issues.

- Used ClearQuest for logging/tracking defects. Generated the Daily Execution Reports and the Daily Issues Log using TestDirector and communicated them to all users of the AUT.

- Also data validation using SQL queries to validate data transformation between different systems.

Environment: PeopleSoft 8.x (HR 8.8, Finance 8.9), Toad, Windows XP, Internet explorer 6, ClearCase, ClearQuest, WinRunner 7.5, Quick Test Pro 6, and TestDirector 8.0, MainFrame legacy systems, Web applications using J2EE, .NET, Java.

 

QA lead

Project1: PeopleSoft financials QA Specialist (01/04 to 10/04)

- Worked as a Senior QA Lead Engineer on various web based applications and modules of PeopleSoft Applications such as (ESS) Employee Self Service/ HR for Me, eRecruit, Time & Labor, Payroll, (MSS) Manager Self Service/ HR for Managers, GL, AP, ePro, PO, eExp, AM, eInvoice, eFeedback, and ePerformance.

- Worked on a third party application to procure resources and entered contractors time sheets in “eLance”. (eLance is a COTS application built in .NET).

- Responsible for designing and developing automation functional frameworks using WinRunner and QTP then execute them using TestDirector 8.0. The application under test was PeopleSoft HR, finance modules, and eLance.

- Analyzed requirements to help other QA analysts in writing test cases that would later be used for automation testing.

- Met with the business clients to develop sign-off of test cases, requirements and flows written. Validated the functionality of the application via Automation.

- Creating manual functional tests cases, and manual regression test cases.

- Created and executed test scripts in WinRunner for HR and Finance modules and eLance.

- Developed Data Driven Scripts using MS Access. Created User Defined Functions in WinRunner.

- Wrote SQL queries to validate back end processing. Used TestDirector 8.0 to run the automated test scripts.

- Used TestDirector 8.0 to analyze the actual and expected results.

- Debugged existing automated scripts and maintained Access db for these tests.

- Logged defects using Rational ClearQuest and STAT.

- Created different reports and metrics using TestDirector 8.0.

Environment: Windows XP, Internet Explorer 6, PeopleSoft 8.x (HR 8.8, Finance 8.9), TOAD, ClearQuest, and STAT, MainFrame legacy systems, Web applications using J2EE, .NET, Java.

 

Information Services International, QA/Business Analyst, Philadelphia, PA -- 12/02 to 12/03

Developed and executed system test plan for regional PeopleSoft Financials Upgrade Project. Provided functional expertise and technical knowledge for regional PeopleSoft Financials upgrade project v7.5 to v8.0. The scope of the project included four PeopleSoft applications (General Ledger, Inventory Accounting, Accounts Payable, and Asset Management) across all North American Business Units. Developed and executed test plan for PeopleSoft General Ledger and Asset Management application (system performance test, and user acceptance test). Documented and executed test scripts for PeopleSoft General Ledger System. Developed Lotus Notes application for capturing and tracking system investigation reports. Responsible for testing interfaces with legacy systems (Tso, COBOL, c, db2, ISO). Was responsible for performing different type of testing on main frame applications using Rumba.

- Also data validation using SQL queries to validate data transformation between different systems.

Environment: Windows XP, Internet Explorer 6, PeopleSoft Finance 8.0, TOAD, Loadrunner, and Visual studio team test suite.

 

Highmark (Blue Cross Blue Shield), QA/Business Analyst, Philadelphia, PA -- 07/02 to 11/02

Worked as QA Analyst for Purchasing, AP, GL and AM. Defined security and workflow procedures. Worked with team to coordinate test schedule, wrote scripts for testing and documentation for PeopleSoft Upgrade from v 7.5 to v 8.02. Executed the test, logging defects and worked with business user and developer for resolution. Re-test as needed. Obtain written sign-off on test results. Prepared test plan/scripts for manual testing to test upgrade and Y2K compliant. Provided adhoc support to Account Payable, Purchasing and General Ledger. Identified potential problem area and suggested problem resolution related to PeopleSoft Oracle 8i and PC/Network. 6.0 Implementation designed requirements for Purchasing, workflow, requisitions, and match rules for AP. Responsible for testing interfaces with legacy systems (Tso, COBOL, c, db2, ISO).

- Also data validation using SQL queries to validate data transformation between different systems.

Environment: Windows XP, Internet Explorer 6, PeopleSoft Finance 8.0, TOAD

 

SBC (Southern Bell Corporation), QA Lead, Irving, TX -- 01/02 to 06/02

Responsible for managing the Testing Team on SBC’s DSL ordering system, used to create different types of DSL service orders for customers. Responsible for managing a team of 7 members (3 automation and 4 manual testers). Worked on performing system and regression testing. Responsible for managing and maintaining their quality service web site, which provides db tools that will help testers in their testing. Responsible for developing, and maintaining their testing reports suite. (Tester, External, Daily, and Closure reports). These reports were to give the client day-to-day statistics about testing progress. Responsible for providing the client with new automation and manual testing strategies, and planning, to test areas that never been tested. Responsible for performing a Release Day Test, which helps to make sure that the environment is ready and no problems are encountered. Provide the client with automation assessments on their existing testing suite. Responsible for running batch scripts, that will be scheduled to run every morning and send an email status out. Provided an automation suite, that will run, write the results to output files, and automatically update the test cases steps with pass or fail status when a test case is opened using micros.

- Also data validation using SQL queries to validate data transformation between different systems.

Environment: Windows XP, Internet explorer 6, Apache – Tomcat 5.0, Excell, Winrunner 8, Java, ASP, SQL, VB.

 

Citigroup (Citicorp), QA Lead, Irving, TX – 06/01 to 12/01

Worked as a QA Analyst (Lead) within the Credit Card Division, involved in the testing of Web Based Credit Card Applications. These applications enable the Credit Card customers to access their accounts through the Internet. Customers can view their account-related information, make payments, initiate account maintenance/request, update personal profile, view and download their statements online. Worked on the following projects:

Provided a user-friendly, valuable web site where Dell Commercial Revolve Card customers can view their account-related information, initiate account maintenance/requests, and view their statements online. Lead a team of 3 QA testers. Lead the daily status meetings to discuss defects with project manager and developers. Created test plans and test cases based on business requirements and technical specifications Using Test Director. Provided support and made contributions in all phases of the development cycle, including requirement analysis. Used Test Director to write and finalize requirements. Developed and executed automated test scripts Using Win Runner. Developed TSL functions for System and Regression Testing. Document, maintain and monitor software problem reports using Web Defect Manager. Maintained and distributed quality metrics and contribute to business and technical risk assessment. Reviewed functional specifications in a timely manner. Participated in creation of production verification testing. Performed Functional Testing, Negative Testing, Regression Testing, Stress Testing. Wrote daily report of the project and defect statuses to higher management team.

Also data validation using SQL queries to validate data transformation between different systems.

Environment: Windows 2000/Me/98/95/Mac, Netscape, IE, WinRunner, Test Director, MS Money, Quicken, Oracle GUI, ASP, HTML, JAVA, Java Script, J2EE, .NET, MS-SQL, ActiveX, Web Application server, VB script, XML, Visual SourceSafe

 

Verizon IT, QA Lead, Irving, TX -- 1997 to 06/01

Project3: GTE.NET (NetXpress) (Dial Up service order entry system and Billing)

Leading the QA team for this project. Responsible for bugs tracking, production support and developing the required code to provide Internet sales capability using VB, HTML, DHTML, ASP, Oracle and other testing and reporting tools.

Responsible for meeting with business partners and discussing business/testing requirements to communicate to the team. Requirements were written using TestDirector. Responsible for coding a fully automated application that is the same as the web-based application designed, with the same existing functionality but using VB through Enterprise Visual Studio Suite. (Also used Visual source safe in the same project). Utilized different testing tools that helped the team in testing the automation process.  Used the “Iterative Development” testing methodology. Used TestDirector (Creating Test Plan, Creating Test Cases using Test Lab and Tracking Defects using Web Defects Manager and PVCS system), LoadRunner and WinRunner. Responsible for the software configuration management team (SCM) and production support. Configured the application installed and new updates in the customer call centers. Wrote SQL statements to validate data across screens, applications, and databases. Designed and implemented the documentation of all steps taken in the application installation in order to support new business trainers and configuration management. Planned for and implemented the hardware and software needed for the different environments (development, testing, UAT and production).

Environment: Windows 98/95/NT/, Netscape, IE, WinRunner, TestDirector, Remedy, SQL server, ASP, DHTML, JAVA, Java Script, Oracle db, ActiveX, Web Application server, VB script, XML, Visual SourceSafe, MS front page 98, Internet information Server

 

QA Analyst/ Engineer Coordinator

Project2:  GTE.NET (DSL and Dial Up service order entry system and Billing)

Responsible for meeting with business owners (internal and external), discussing their business requirements, gathering requirements, and documenting business requirements using rational Requisite Pro. Responsible for the design of a front and back middleware application for a DSL project based on business requirements. Acted as a coordinator between business side, QA team, and development team. Responsible for document functional testing requirements and communicate them to the team. Delivered all the required specifications and business rules to developers to help them understand and implement them which made their job easier in coding and minimized confusion. Designed, created and signed off on the test plans and test cases to be used for the testing environment, used TestDirector (creating Test Plan, creating Test Cases using Test Lab). These were to take care of different types of testing (integration, unit, regression, system, UAT, and stress testing).

Also data validation using SQL queries to validate data transformation between different systems.

Environment: Windows 98/95/NT/, Netscape, IE, WinRunner, TestDirector, SQL server, ASP, DHTML, JAVA, Java Script, Oracle db, ActiveX, Web Application server, VB script, XML, Visual SourceSafe, MS front page 98, Internet information Server.

 

QA Analyst, Project1: SIGS

Responsible for system testing team, bugs tracking and part of production support team on a Secured Interface Gateway System (SIGS) for an open market transition (Telecom Act 96’) business solution using C++ and Informix. Designed, developed and implemented programming code used to automate testing processes (Unix Shell scripting), which resulted in minimizing errors and meeting deadlines as scheduled with no delay. Designed and implemented stress testing and load balancing use cases which helped increase the functionality, response time and performance of applications. Designed, developed and implemented a database (MS Access) which was used for errors and assignments tracking and was also used to create all different types of queries as a reporting tool. Setting UAT labs to be used for testing and training purposes. These labs were a duplicate to production environment. (Including hardware, and software).

Environment: Windows 2000/Me/98/95/NT, Informix db, C/C++, Visual C++, Visual SourceSafe, UNIX, UNIX Shell Scripting.

 

SKILLS

O/S:    WINDOWS 95/98/2000,WINDOWS NT, XP, MACINTOSH, UNIX, MS-DOS

DATABASE:   ORACLE 7 / 8, 8I, SQL SERVER, DB2, VSAM, SYBASE, MS-ACCESS

LANGUAGES:    C, C++, VISUAL C++, HTML, COBOL II, JCL, VB SCRIPT, SQL, 4TEST, TSL, AWL

GUI:        PEOPLESOFT 8.X, VISUAL BASIC 6.0,DEVELOPER 2K

TOOLS:     APP. DESIGNER, PS/QUERY, WINRUNNER 9, LOADRUNNER 9.1, TESTDIRECTOR 8.0, ASTRA QUICK TEST, PVCS, CLEARQUEST, REQUISITE PRO, OPEN STA, QUICK TEST PRO 9.5, QC 9.2

BROWSERS:        INTERNET EXPLORER, NETSCAPE NAVIGATOR

OTHERS:    APACHE – TOMCAT 5.0, TOAD (ORACLE DEVELOPMENT TOOL, STAT (DEFECT TRACKING TOOL, CLEASEQUEST, REMEDY), SQL PLUS, J2EE, .NET, JAVA web applications, MainFrame legacy systems.

METHODOLOGIES:  TESTING ANALYSIS AND DESIGN USING A VARIETY METHODOLOGIES (Iterative Development, Water Fall, and Agile/Scrum methodologies).

                                      Strong knowledge of the CMM (capability maturity model) system.

EDUCATION

BAU, Beirut, LEBANON--- B.S. in Electronics and Telecommunication Engineering July 1997

TRAINING/CERTIFICATIONS/OTHER

WinRunner/Web 7.02 from Mercury Interactive Inc.

QTP 9.5 With Peoplesoft, Java, Mainframe, and Web add-ins

QC 9.2 with PPM and Dashboard integration

 

U.S. Citizen, Passed all detailed background checks for many government agencies.

 

References: Provided upon establishment of strong mutual interest.

 

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