Job Market

2007-2011

Bachelor of Science in Business Management at American University of Science and Technology (AUST), LEBANON (www.aust.edu.lb). Total GPA “3.6” – “Distinction”

2002-2004

Diploma in Computer Information Systems At Siblin Training Center (STC), UNRWA, LEBANON. Total GPA “3.32” –“Honor”

2000-2002

Lebanese Baccalaureate “General Science” at Bissan Secondary School, UNRWA, LEBANON.  

March 2005 – August2012

Assistant General Manger – AHLOUNA Organization (www.ahlouna.org). Saida, Lebanon.

Responsibilities (Assistant General Manager In Agro Food Production Facility – Reporting to GM):

• Handling the primary part of screening, recruitment and training of prospective employees. And give a field evaluation on their level of productivity.
• Motivating employees to give their best to AHLOUNA and to achieve the mission and vision assigned.
• Interacting with junior level employees and get the work done from them by giving tips, suggestions and recommendations by holding 10 minutes meeting every morning and working as a link between the General Manager and the junior team members.
• Supervises the administration section of the department, including staff and functions of production, transportation, packaging and various office operations.
• Ensures that the production targets are met (on daily bases).
• Take in production orders and convey them to the production team and Give regular production reports to General Manager.
• Ensures that the quality standards of product are met by applying HACCP and ISO standards.
• Monitors the sales team is maintaining a high quality level of service.
• Interacting with the clients of AHLOUNA and understand their needs and handling customer queries and complaints and apply immediate corrective actions (If needed).
• Monitors the annual sales targets set are met.
• Monitors day-to-day sale account (Account Receivables) and purchase accounts (Account Payable)
• Assisting in annual budgetary preparations; researches budget needs.
• Interacting with the accountant to come up with budget plans for a financial year. Also reviewing the finances for every quarter and make changes to the budget if required.
• Monitoring the Accomplishment of the planned results by communicating and coordinating requirements and evaluating results (especially after seasons).
• Present a review of the finance requirements and financial status to the General Manager on monthly basis.
• Monitors procurement process to ensure all the raw material, stationary and office requirements within the deadlines.
• Providing guidance and support in selection of suppliers and negotiation of contracts.
• Ensuring delivery of excellent service standards from suppliers.
• Study the cost schedule for all the items (Goods for Sales) and give suggested prices according to extensive market study with the competitors.
• Event manager in all the exhibitions, job fair and meetings related to Ahlouna Association.
• Prepares monthly reports by collecting, analyzing, and summarizing operational and financial data.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional trainings.

Achievements:

• Reducing Overhead By 30% in first 2 years.
• Reducing reporting duration from quarterly to monthly.
• Assisting in build huge team work consisting 3sales team, 12 fixed workers and 30 part-timers having a good level of training and knowledge in food industry within good food safety standards.
• Monthly Reporting to USAID (Fund Project from 2005-2008) including every detail from production to sales and with feedback of customer. This report maintains the fund along these years and has a good impact on the total result of this corporation between USAIDA and CHF to partially fund the construction of 1^st floor of the agro food production facility.

4 Months

Nov 2004 – Feb2005

Administrative officer - Lana Al Mostakbal Organization . Saida, Lebanon.

Lana Al Mostakbal is Local NGO working on enhancing abilities of Disabled people.

Responsibilities:

• Handling all incoming and outgoing phone and faxes operations (Switchboard).
• Receiving visitors and orient them to the appropriate department.
• Archiving all the legal and financial issues related to the organization.
• Purchasing the daily requirements for the center (stationary and other office requirements).
• Following up the Monthly fees for each student, and reporting the monthly results for the General Manger.
• Writing reports, letters, and notification; taking minutes of meeting.
• Scheduling appointments for the General Manger.

Achievements:

• Spread affective communication among the team member and with the child’s families.

Professional Training

June 2004 – Oct 2004

Technical Assistant - TIGTelecom Company (www.tigtelecom.com). Beirut, Lebanon.

. Coordinating and supervising the sales of products and services.

. Working on systemizing the products and services sales.

. Supervising the development and installation of latest technologies on the product

Academic Training (TOJ)   May 2004

April 2002 – April 2004

Technical Assistant- Daaouk Association. Beirut, Lebanon.

 Team Member in development POS system in the IT department.

Secretary – MASARCO for construction- Part-timer. Saida, Lebanon.

· Handle the filing of incoming and outgoing documents.

· Write reports, letters, notifications, and memos and Schedule appointments.

June 2007

November 2006

June 2006

May 2006

Nov. 2005- April 2006

June 2004

• Training on “Postharvest Handing Methods”

Certificate awarded by the CHF International (www.chfhq.org) and American University of Beirut (AUB) (www.aub.edu.lb); certificate of attendance training of trainers about the standards and regulations that should be followed after the harvesting process to have the best agricultural items.

• Training on “ISO22000 Implementations”

Four-Days Training from Chamber of Commerce and Industry with corporation of Vitec Consulting.

• Training on “Teamwork Management Techniques”

One-Day Training from René Moawad Foundation (RMF) (www.rmf.org.lb) with corporation of Association for the Development of Rural Capacities (ADR) (www.adr.org.lb).

• Training on “Advanced Marketing and Labeling systems”.

One-Day Training from René Moawad Foundation (RMF) (www.rmf.org.lb).

• Training on” “Negotiation Skills”, “Negotiation Skills-Advanced Approach”, “ Motivational Strategies”, “Enhancing Competencies for the Supporting Staff”, “ Creativity in Strategic Planning” and  “ Time Management Skills”
•   Workshops certificates awarded by Lebanese Management Association (LMA) (www.lma-online.org).

• Certificate of International Computer Driving License, issued by UNESCO Cairo office.

• Training Certificate from Cisco Networking Academy Program (CCNA1-CCNA2).

2003 – 2004

(Academic Year)

2006

2009

Council Member, STC Cultural Committee, Voluntary Work Council.

• With two Recognition Certificates from the administration of Siblin Training Center (STC).

Participant in Relief Work for the displaced people in Israeli War 2006 on South Lebanon, AHLOUNA Organization.

Active Member in Development project in Saida “Neighborhood environment and human”, Chajar w Bachar Committee, Ard El Tofola Association.

Languages

Interpersonal Skills

Computer Skills

Maintenan

Fluent In English (Writing, Reading, Speaking) and Arabic (Native Language).

 Communication Skills, Time Management, Negotiation skills, Ability to work under pressure, Critical and analytical Thinking, Flexibility.

Proficient in Microsoft office products (Word – Excel- Access – PowerPoint, Outlook), open office products, Microsoft Project98, HTML and extensive internet researching skills.

 Literate of Computers (Hardware and Software), New Devices (Installation and Networking)

Hobbies

Music, Cinema, Internet, Reading.

Sports

Foot Ball, Hiking