Rytta Bou Chehade
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Personal Statement:
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Rita Bou Chehade
Nationality: Lebanese
Date of Birth: 13-09-1981
Tel.: +961.3.017001
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Gender: Female
Marital Status: Single
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Professional Summary
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Customer Relationships expert with more than 10 years of work experience, strong communication skills, multilingual, outgoing personnality with positive attitude, multi-task, committed and driven to succeed, eager to undertake a challenging opportunity in a reputable multinational organization.
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Experience
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Jan 2005 - present
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U.A.E Embassy - Beirut, Lebanon
Customer Relationships Officer
- Assist all visitors & provide necessary input.
- Handle customers’ queries in person & via phone/e-mail.
- Handle visa applications & official legalization.
- Resolve problems that may occur professionally.
- Control paper works and cash deposits.
- Represent the Embassy in the best positive image.
- Coordinate with other embassy’s departments.
- Ensure efficient & timely services as per the embassy’s rules.
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Nov 2003 -
Dec 2004
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Anastasia Holidays - Beirut, Lebanon
Travel Consultant
- Promote & Recommend various travel destinations.
- Assist clients & provide travel information.
- Arrange travel plans & prepare quotations.
- Liaise with worldwide Travel Operators.
- Handle bookings & follow-ups.
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Jun 2003 -
Oct 2003
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M.T. I real estate - Beirut, Lebanon
Sales Supervisor
-Coach and Supervise the Sales representatives.
-Motivate the staff with incentives and rewards.
-Make sure the team adheres to company policies.
-Report feedbacks to the Sales manager.
-Resolve conflicts during sales proposals.
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Jun 2001 -
Oct 2001
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International Airport of Beirut
Ministry of Tourism Representative
- Greet & Guide travellers with a friendly, positive attitude.
- Answer enquiries regarding flights, airlines and other services.
- Handle complaints professionally.
- Promote touristic sites of Lebanon & Recommend some travel tips for tourists.
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2011
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Chamber of Commerce and Industry of Beirut
Diploma in Human Resources Management
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2003
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Lebanese University, Faculty of Tourism & Hospitality Management
Bachelor degree in Tourism
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1999
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Maison Provinciale des Filles de la Charité
High School Diploma in Philosophy
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Skills
- Excellent verbal and written communication in Arabic, English and French.
- Intermediate knowledge of Spanish language.
- Computer Knowledge in Microsoft Word, Excel, Power Point.
Hobbies
Outdoor activities, Reading, Web surfing, Social work, Traveling.
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